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Practicing Standard Operating Procedure in San Diego
By admin | June 4, 2009
Have you ever encountered a person that is the blatant yes man to the boss? The kind of person that is always there to volunteer to do things or to do anything at all to make themselves look good and to get attention. So often this kind of person spends more time trying to look good to management than actually getting their work done. Everyone around them has to work harder to take up the slack. I work with a man that is like this and we managed to get appointed as acting director when our director had to be out on a six week medical leave.
Our director is quite astute so I was surprised with his choice for acting director. This guy seems so very obvious to me and other workers. He is extremely self important and I knew we were in for six weeks of very tough times. One of his favorite things to say when anyone asked him anything was that we should just follow standard operating procedure in San Diego. This was his answer because he truly does not know what is going on most of the time.
One of my co-workers went in and asked a question about one of our new accounts. He was told to follow standard operating procedures in Solana Beach. When the worker admitted that he did not know what they were for this situation he was told to look them up himself. This is such blatant incompetence. I had been on a committee that helped develop the Solana Beach’s standard operating procedures manual. Basically this is a document to make sure that the company or agency is covered against legal action.
It is a way to outline how things are done on a consistent basis so that a client or worker cannot come and say that someone else was treated differently or that they are being discriminated against because they were asked to do something. It is a legal safe guard for the company and for the employees that were there. It is not a tool to supervise or manage. I could not believe that the director had left this guy in charge. Shortly after our director came back from his leave the man was let go.
The only comment that we heard about why he was gone was that he did not follow San Diego’s writing standard operating procedures. I realize now that the reason for the choice in acting directors was for the director to find a way to get rid of the worker. Not having him around any more was worth the six weeks of suffering. The work place is much more pleasant without him around. I am amazed the effect one person can have or morale.
Topics: San Diego's writing standard operating procedures, Solana Beach's standard operating procedures manua, standard operating procedure in San Diego, standard operating procedures in Solana Beach | No Comments »
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